Employment & Internship
The Part-Time Resident Services Assistant ensures the safety and well-being of those living at the emergency shelter on evening shifts. Must be familiar with and abide by the General Program Guidelines and Grant requirements for each Program of Continuum of Care.
Hours: 20 hours/week; Monday – Friday 4:00-8:00 pm
- Responds to family emergencies as needed by following agency protocol.
- Monitors alarms and security systems and ensures all fire doors are closed.
- Answers telephones and completes initial contact sheets as needed.
- Maintains posted curfew hours and enforces all house rules as needed.
- Logs resident medications taken and safely ensures the security of resident medication. Medications are never to be administered to residents, but rather secured.
- Inspects resident rooms, ensures voucher chores assigned and posted list of daily house chores are completed.
- Reports any repairs needed to the shelter and complete necessary shelter daily tasks.
- Completes routine maintenance tasks such as replacing lighting, cleaning or replacing HVAC filters, and/or house laundry as needed.
- Completes clerical tasks such as data entry, collating, copying and/or preparing shelter board as needed.
- Conducts resident drug and/or alcohol testing when needed.
- Assists in the preparation of daily shelter meals and/or prepares food for residents.
- Organize shelter donation shed as needed.
- Restocks shelter household and food supplies.
- Occasionally transports residents to necessary appointments.
Education and Experience:
High school diploma or GED required. Shelter experience and/or human services experience is preferred, but not required.
Knowledge, Skills and Abilities:
- Must have exceptional telephone and customer service skills.
- Computer knowledge and proficiency is helpful.
- Ability to be objective and remain calm in difficult and stressful environments.
- Familiarity of at-risk and homeless populations is important.
- Must be able to lift at least 20 pounds, climb stairs, bend, stoop, and/or stand for long periods.
Over the past 20 years, ForKids has helped more than 1,200 families and 2,750 children to break the cycle of homelessness and poverty. Our successful programs focus on self-sufficiency; last year 86% of families exiting our six residential programs obtained housing and 94% of our children advanced to the next grade. ForKids serves 150 families with 300 children weekly throughout Hampton Roads and Western Tidewater. ForKids is always seeking experienced human services and management related professionals to assist us in enriching the lives of others.
We value a diverse working environment where employees can be creative, feel appreciated and contribute to the team. It is very important that all of our employees are able to appropriately prioritize, meet deadlines, multi-task in a busy environment, work independently, and have excellent communication skills.
ForKids realizes and understands the importance of meeting the needs of employees. We encourage our employees to grow as professionals by utilizing company funded professional training. Although we are a nonprofit agency, we believe in supplying employees with excellent immediate health and dental benefits, planning for the future by offering a retirement plan and paid time off for vacations.
We invite you to apply to join our caring, compassionate and fast growing team in ending homelessness in our community.
How to Apply:
Qualified applicants should address resume and cover letter to Human Resources and submit via email to firstname.lastname@example.org. Please place job title in subject line. Applicants will only be contacted in the event an interview is desired. No Phone Calls or Faxes Please.